55mw Privacy Policy

55mw is committed to protecting the privacy and personal data of every player who uses our online gaming and sports betting platform in the Philippines. This Privacy Policy outlines the types of information we collect, the purposes for which we use it, and the measures we take to keep it secure. By accessing or registering on the 55mw platform, you acknowledge that you have read and understood this policy. We process personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. If you have any questions about how your data is handled, you may reach us at [email protected].

When you register an account on 55mw, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification. During the course of your use of the platform, we may also collect transaction data such as deposit and withdrawal records, betting history, and account activity logs. Technical data is automatically gathered when you access our platform, including your IP address, device type, browser version, and session timestamps. We may collect location data to the extent necessary to comply with Philippine gaming regulations and to prevent access from restricted jurisdictions. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for regulatory compliance.

The personal data we collect is used primarily to create and manage your 55mw account, process deposits and withdrawals, and verify your identity in line with Philippine anti-money laundering requirements. We also use your information to deliver the services you have requested, including access to sports betting, live casino, and the game lobby. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our terms or policies. With your consent, we may also send you promotional communications about offers and new features available on the platform — you can opt out of these at any time. We analyse aggregated, anonymised usage data to improve platform performance, enhance the user experience, and develop new features for Filipino players.

55mw does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are bound by strict confidentiality obligations. In certain circumstances, we are legally required to disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines when compelled by applicable law. If 55mw undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.

We apply industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 55mw platform is encrypted using secure protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security assessments and system audits to identify and address potential vulnerabilities in our infrastructure. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including obligations under anti-money laundering regulations and gaming licensing requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with regulatory requirements. Data that is no longer required for any lawful purpose is securely deleted or anonymised. If you request the deletion of your account, we will process your request in accordance with our legal obligations and inform you of any data that must be retained by law. You may contact us at [email protected] to enquire about the specific retention periods applicable to your personal data.

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012, including the right to be informed about how your personal data is processed, the right to access a copy of the data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, and the right to request the erasure of data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please contact our data protection team at [email protected] with your request and sufficient identification. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. If you believe your rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

The 55mw platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how the platform is used. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytical cookies help us understand player behaviour in aggregate so we can improve our services, while preference cookies store your settings such as language and display options. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites.

55mw reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your personal data. Continued use of the platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. For questions about this policy or your data rights, please contact us at [email protected] or visit our FAQ page for further guidance.